Terms of Service

Operated by Phareon LLC d/b/a CollegeRoster

Effective Date: pending — Last Updated: pending

These Terms of Service (“Terms”) govern your access to and use of the CollegeRoster platform, website, and related services (collectively, the “Service”) operated by Phareon LLC, a Tennessee limited liability company (“Phareon,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms.

1. Acceptance and Age Requirements

1.1 Agreement to Terms. By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

1.2 Age Requirements — General. You must be at least 13 years old to create an account or use the Service. If you are 13 or older but under 18, your parent or legal guardian must review and agree to these Terms on your behalf, and by allowing you to use the Service they confirm their agreement.

1.3 Minor Users (Ages 13–17) — Guardian Verification. Users must be at least 13 years old to create an account or use the Service. We do not permit children under 13 to use the Service. Users aged 13 through 17 are subject to our guardian-verification model, under which a parent or legal guardian must complete the verification process before certain features are enabled.

1.4 Capacity. If you are entering these Terms on behalf of an organization (e.g., a school, club, or coaching staff), you represent that you have the authority to bind that organization, and “you” in these Terms includes that organization.

1.5 Modifications. We may update these Terms. See Section 16 for how we give notice of changes.

1.6 Guardian Verification — Scope of Determination. Guardian verification performed through the Service (including any identity or relationship confirmation step) is solely for the purpose of satisfying our age-gating and parental-consent obligations. It is NOT a determination of legal custody, guardianship, or parental rights under any applicable law. Any dispute regarding legal custody or guardianship must be resolved through the appropriate legal process.

2. Account Creation and Eligibility

2.1 Account Registration. To access most features, you must create an account. You agree to provide accurate, current, and complete information and to keep it updated. False information — including misrepresenting your age, sport, or eligibility status — is grounds for immediate termination.

2.2 One Account Per Person. You may not create more than one personal account. Duplicate accounts may be merged or terminated at our discretion.

2.3 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at support@collegeroster.org if you suspect unauthorized use of your account. We are not liable for losses arising from unauthorized account access that results from your failure to safeguard your credentials.

2.4 NCAA / Athletic Association Eligibility. CollegeRoster is not affiliated with, endorsed by, or a compliance service for the NCAA, NAIA, NJCAA, or any other athletic governing body. Use of this platform does not guarantee, protect, or constitute advice regarding your athletic eligibility. You are solely responsible for ensuring your use of the Service complies with applicable association rules.

3. User Roles and Permitted Use

3.1 Role Definitions. The Service supports the following user roles:

3.2 Role-Based Access. Features available to you depend on your assigned role. We reserve the right to verify claimed roles and to downgrade or suspend access if a role claim is found to be inaccurate.

3.3 Permitted Use. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose: facilitating legitimate athletic recruiting connections between athletes, parents, coaches, and recruiting personnel.

3.4 Commercial Restrictions. You may not use the Service to operate a competing recruiting service, to resell access, or to commercialize data obtained from the Service in any manner not expressly authorized by us in writing.

4. Your Content

4.1 Content You Submit. The Service allows you to upload, post, transmit, or otherwise make available content including profiles, highlight videos, photos, statistics, messages, and other materials (“User Content”). You retain ownership of your User Content.

4.2 License Grant to Phareon. By submitting User Content, you grant Phareon LLC a non-exclusive, worldwide, royalty-free, sublicensable, and revocable license to host, store, reproduce, display, distribute, and otherwise use your User Content solely for the purposes of (a) operating and providing the Service, (b) improving and developing the Service (including machine learning on aggregated, anonymized data), and (c) marketing the Service with your express consent where such consent is required by applicable law. This license does not give Phareon ownership of your User Content.

4.3 Minors — Special Content License Terms. For athletes under 18, the content license in Section 4.2 is additionally:

• Non-exclusive and revocable in all circumstances, regardless of any other provision. An exclusive license from a minor is unenforceable; we disclaim any exclusive interest.
• Subject to deletion on request by the athlete's parent or guardian at any time.
• Never used for commercial advertising without separate, affirmative written consent from a parent or guardian.

4.4 Your Representations. By submitting User Content, you represent and warrant that: (a) you own or have the rights to submit it; (b) it does not infringe any third-party intellectual property, privacy, or publicity rights; (c) it does not violate any law; and (d) for minors' content, the submitting parent or guardian has authority to grant the license above.

4.5 DMCA / Take It Down Act. We respect intellectual property rights and the rights of individuals to remove their likeness from online platforms. If you believe content on the Service infringes your copyright or includes your image without consent, please send a notice to legal@collegeroster.org with: (a) identification of the content at issue with sufficient detail to locate it; (b) your contact information; (c) a statement of your rights or basis for removal; and (d) your signature. We will process valid notices promptly and may terminate accounts of repeat infringers. For all required notice elements under 17 U.S.C. §512(c)(3)(A), see our full DMCA Policy.

4.6 Content Moderation. We reserve the right (but not the obligation) to review, remove, or restrict access to User Content that violates these Terms or our Acceptable Use Policy in Section 5.

5. Acceptable Use

You agree not to use the Service to:

5.1 Harassment and Harm. Harass, bully, intimidate, stalk, threaten, or harm any person; post content that is defamatory, obscene, or sexually explicit; or engage in any conduct that creates a hostile environment for any user, particularly minors.

5.2 Impersonation. Impersonate any person, athlete, coach, institution, or organization; misrepresent your affiliation with any entity; or falsely claim credentials (e.g., NCAA coaching status, scouting authority).

5.3 Scraping and Data Extraction. Use automated tools (bots, crawlers, scrapers) to extract data from the Service for commercial competitor purposes, to build a competing athlete database, or in any way that circumvents our rate limits or access controls. Research use of public data by individuals is not covered by this prohibition.

5.4 Automated Recruiting Outreach. Automate or batch-send recruiting communications to athletes beyond the features expressly provided in your subscription plan. Mass unsolicited outreach, spam, or repetitive contact after an athlete declines contact is prohibited.

5.5 Child Sexual Abuse Material (CSAM). Upload, distribute, or link to any content that sexually exploits or depicts minors in any way. We are mandatory reporters and will immediately report any such content to the National Center for Missing and Exploited Children (NCMEC) and applicable law enforcement.

5.6 Personal Information Abuse. Collect, harvest, or compile personal information about other users — especially minors — for any purpose outside the intended recruiting workflow; sell, trade, or disclose other users' contact information; or use contact information to solicit users for unrelated commercial purposes.

5.7 Platform Integrity. Introduce malware, viruses, or malicious code; attempt to gain unauthorized access to any portion of the Service; interfere with Service performance; circumvent subscription limits or access restrictions; or reverse-engineer the Service.

5.8 Legal Violations. Violate any applicable federal, state, or local law, including but not limited to COPPA, FERPA, anti-spam laws (CAN-SPAM, TCPA), and applicable NCAA or association bylaw.

6. Subscriptions, Billing, and Refunds

6.1 Free and Paid Tiers. The Service may offer free access with limited features and paid subscription plans with expanded capabilities. Paid plan details, including pricing, are listed on our pricing page and are subject to change with notice as described in Section 16.

6.2 Payment Processing. All payments are processed by Stripe, Inc., a third-party payment processor. By subscribing, you authorize Stripe to charge your designated payment method. We do not store your full payment card details. Stripe's terms and privacy policy govern the payment relationship.

6.3 Auto-Renewal. Unless you cancel before the end of the current billing period, your subscription will automatically renew for an equivalent period at the then-current rate. We will send a renewal reminder to your registered email address at least 7 days before renewal for annual plans.

6.4 Cancellation. You may cancel your subscription at any time through your account settings or by contacting support@collegeroster.org. Cancellation takes effect at the end of the current billing period; you retain access through that date. We do not prorate cancellations within an active billing period.

6.5 Refunds. All fees are generally non-refundable except where: (a) required by applicable law; (b) the Service experiences a material outage exceeding 72 consecutive hours; or (c) we grant a refund at our sole discretion. Refund requests must be submitted within 30 days of the charge in question.

6.6 Price Changes. We may change subscription prices. We will give at least 30 days' advance notice of price increases to existing subscribers via email and in-app notification. Continued use after the effective date of a price change constitutes acceptance of the new pricing.

6.7 Taxes. Stated prices exclude applicable taxes. You are responsible for any sales tax, VAT, GST, or similar tax applicable to your subscription based on your location.

7. Third-Party Services

The Service is built on and integrates with the following third-party services. Your use of the Service involves your data being processed by these providers, subject to their respective terms and privacy policies. We are not responsible for the practices of these third-party providers.

Links to each provider's terms and privacy policies are available in our Privacy Policy. We select providers who offer appropriate data security commitments and, where applicable, execute Data Processing Agreements with them.

8. Intellectual Property

8.1 Phareon IP. The Service, including its software, design, trademarks, logos, trade dress, and all content we create (excluding User Content), is the exclusive property of Phareon LLC or its licensors, protected by applicable intellectual property laws. Nothing in these Terms transfers ownership of any Phareon IP to you.

8.2 Feedback. If you submit suggestions, ideas, or feedback about the Service (“Feedback”), you grant us a perpetual, irrevocable, royalty-free right to use that Feedback without restriction or compensation to you. Feedback does not give you any rights in the resulting improvements.

8.3 Trademark Use. You may not use the CollegeRoster name, logos, or branding in any way that implies endorsement, affiliation, or partnership without our prior written consent.

8.4 DMCA Agent. Our DMCA designated agent is identified in Section 18.6.

9. Termination

9.1 Termination by You. You may terminate your account at any time by using the account deletion option in your settings or by contacting support@collegeroster.org. Deletion requests for accounts holding minor users' data will be processed consistent with applicable law.

9.2 Termination by Us. We may suspend or terminate your account — with or without notice, depending on the severity of the conduct — if you: (a) materially breach these Terms; (b) engage in conduct that is harmful to other users, particularly minors; (c) fail to pay required fees; or (d) if we are required to do so by law or regulatory order.

9.3 Effect of Termination. Upon termination: your license to use the Service ends immediately; we may delete your account and associated data per our retention schedule in the Privacy Policy; you remain liable for any amounts owed prior to termination. Sections 4.2, 7, 8, 10, 11, 12, 13, 14, and 15 survive termination.

9.4 No Liability for Termination. Except as required by law, we are not liable to you or any third party for termination of your access to the Service.

10. Disclaimers

10.1 AS-IS Service. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.

10.2 No Guarantee of Recruiting Outcomes. WE MAKE NO REPRESENTATION OR WARRANTY THAT USE OF THE SERVICE WILL RESULT IN ATHLETE EXPOSURE TO COACHES OR RECRUITERS, SCHOLARSHIP OFFERS, ATHLETIC COMMITMENTS, OR ANY PARTICULAR RECRUITING OUTCOME. THE SERVICE IS A COMMUNICATION AND PROFILE TOOL ONLY.

10.3 Third-Party Content. We do not verify the accuracy of User Content, coach credentials, school affiliations, or recruiter authority. Users rely on information provided by other users at their own risk.

10.4 No Legal or Eligibility Advice. Nothing on the Service constitutes legal advice, eligibility advice, or compliance guidance from any athletic governing body.

11. Limitation of Liability

11.1 Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PHAREON LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PHAREON LLC'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO PHAREON IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

11.3 Essential Basis. THE LIMITATIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND PHAREON. PHAREON WOULD NOT PROVIDE THE SERVICE ON THESE TERMS WITHOUT THESE LIMITATIONS.

11.4 Consumer Rights Preservation. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS ON LIABILITY FOR CONSUMERS. NOTHING IN THIS SECTION LIMITS RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE CONSUMER PROTECTION LAW IN YOUR JURISDICTION.

12. Indemnification

You agree to defend, indemnify, and hold harmless Phareon LLC, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your User Content; (b) your breach of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any claim by a third party that your use of the Service caused them harm. We reserve the right to assume exclusive defense and control of any indemnified matter, and you agree to cooperate with our defense.

13. Dispute Resolution

13.1 Informal Resolution First. Before initiating formal dispute proceedings, you agree to contact us at legal@collegeroster.org and attempt in good faith to resolve the dispute informally for at least 30 days.

13.2 Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service — except as provided in Section 13.5 — shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. Arbitration shall be conducted in Knoxville, Tennessee or, at your election, by video conference or telephone. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver. YOU AND PHAREON AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.

13.4 Opt-Out Right. You may opt out of the arbitration agreement by sending written notice to legal@collegeroster.org within 30 days of first accepting these Terms. The notice must include your name, account email address, and a clear statement that you are opting out of arbitration. If you opt out, disputes shall be governed by Section 13.5.

13.5 Exceptions. The following are excluded from the arbitration agreement: (a) claims for injunctive or other equitable relief to protect intellectual property rights; (b) small claims court actions within the jurisdictional limits of the applicable small claims court; (c) claims arising from CSAM or child exploitation, which shall be referred to law enforcement and may be pursued in any court of competent jurisdiction.

13.6 Minors. The enforceability of arbitration clauses against minors varies by jurisdiction and is subject to applicable law. Nothing in this Section prevents a minor or their parent or guardian from pursuing claims in a court of competent jurisdiction where arbitration is unenforceable against the minor.

14. Governing Law and Venue

These Terms and any dispute arising out of or related to them shall be governed by the laws of the State of Tennessee, without regard to its conflict-of-law provisions. For disputes not subject to arbitration, you consent to exclusive jurisdiction and venue in the state and federal courts located in the State of Tennessee.

15. General Provisions

15.1 Entire Agreement. These Terms, together with the Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and Phareon regarding the Service and supersede all prior agreements.

15.2 Severability. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

15.3 Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

15.4 Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all our assets.

15.5 Force Majeure. We are not liable for failures or delays in performance resulting from circumstances beyond our reasonable control, including natural disasters, government action, internet outages, or third-party service failures.

16. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' advance notice via: (a) email to your registered address, and (b) prominent in-app notification. We will update the “Last Updated” date at the top of this document. If you continue to use the Service after the effective date of the revised Terms, you accept the changes. If you do not agree to the revised Terms, you must stop using the Service and may delete your account.

17. Contact and Legal Notice

General Support: support@collegeroster.org

Privacy Inquiries: privacy@collegeroster.org

Legal Notices / DMCA: legal@collegeroster.org

Mailing Address:
Phareon LLC
9111 Cross Park Drive, Ste D200, Knoxville, TN 37923

Legal notices under these Terms must be in writing and delivered to the mailing address above or to legal@collegeroster.org with confirmed receipt.

Phareon LLC is a Tennessee limited liability company.

18. Copyright and DMCA

18.6 Agent Disclosure. In accordance with 17 U.S.C. §512(c)(2), CollegeRoster's designated agent to receive notifications of claimed copyright infringement is:

[legal entity]
[mailing address]
[phone]
Email: phareonllc@gmail.com

18.7 Repeat Infringers. In accordance with the DMCA (17 U.S.C. §512(i)) and other applicable law, CollegeRoster has adopted a policy of terminating, in appropriate circumstances and at its sole discretion, the accounts of users who are deemed to be repeat infringers. CollegeRoster may also, at its sole discretion, limit access to the service or terminate the accounts of any users who infringe the intellectual property rights of others, whether or not there is any repeat infringement. For accounts managed by a parent or guardian on behalf of a minor, termination actions apply to the managed account.